Frequently Asked Questions
Everything you need to know about your SIEDRÉS experience.
Where does SIEDRÉS ship to?
We offer worldwide express shipping. Delivery times vary by region, typically ranging from 2-5 business days for international orders.
What is your return policy?
We accept returns on all full-priced items within 14 days of delivery, provided they are in their original condition with all tags attached.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.
Are duties and taxes included in the price?
For orders outside of Turkey, customs duties and taxes may apply depending on your country's regulations and are the responsibility of the customer upon delivery.
How do I find my correct size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for our more tailored silhouettes.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure checkout options like PayPal and Apple Pay.